The Problem with Multiple Tools
When you are working with many tools, to do what VirtlX offers in a single platform, things get rather expensive and messy.
Challenges of Disconnected Tools
With multiple tools you are faced with many challenges such as losing opportunities because data can't easily be cross-referenced for making effective business decisions or annoying your staff with a multitude of sign in credentials to access all of those tools!
How VirtlX Makes a Difference
VirtlX helps you work faster and smarter giving you a snapshot view of what's affecting your business, both from inside and out, for you to grow your business by addressing the presented pitfalls and building on its strengths.
VirtlX seamlessly integrates customer and employee engagement into one powerful platform; it couldn't be simpler, just select the type of engagement you're looking for:
VirtlX provides pre-built tools to assist you in evaluating employee and customer sentiment, as well as creating company bespoke employee training specific for your services and products. Tools include:
Pulse surveys
Line manager upward feedback
360° reviews
Employee appraisals
Employee engagement and wellbeing
Employee satisfaction
Peer reviews
Customer Engagement and Marketing
Employ the Developmental Framework for:
Skills Gap Analysis,
Training Needs Analysis and
Competency Assessments
Offer career-long learning
Deliver relevant training for specific skills used
All easily presented when your employees need it most!
An incorporated onboard communicator allows for easy dispensing of surveys to a large audiences using:
SMS
MS Outlook
MS Teams Chat
VirtlX helps businesses gain valuable insights into both employee satisfaction and customer sentiment, enabling them to make informed decisions quickly.
Gain unique & comprehensive insights into employee engagement, satisfaction, & wellbeing, including pulse, 360˚ & peer reviews, as well as customer experience, all within a single day
Utilize pre-built tools to assess employee & customer sentiment, eliminating tedious spreadsheets & documents
Conduct almost instantaneous employee appraisals, reducing the time & effort required for performance evaluations
Break down silos within the organization with the line manager upward feedback tool, fostering better communication & collaboration
Utilize a unique developmental framework to identify skills gaps, training needs and evaluate competencies, facilitating continuous employee development & growth
Access bespoke, self-authored employee training material & testing specific to your products & services, ensuring training programs are customized to meet your organizational needs
Easily gauge company-wide sentiment with just a click, simplifying the process of gathering valuable feedback from employees & customers alike
Utilize the onboard email & text communicator with ability to connect your own Twilio profile, or MS Teams Chat and Outlook if implemented through your MS365 profile
Detect mood patterns in employee and customer feedback, predicting future trends using historical data to empower proactive decision-making
Immediate access to actionable insights to drive significant improvements in business operations, saving time & resources
Gain unique & comprehensive insights into employee engagement, satisfaction, & wellbeing, including pulse, 360˚ & peer reviews, as well as customer experience, all within a single day
Ensure compliance with GDPR regulations safeguarding customer data thereby enhancing trust & confidence in data handling practices
Whether your team is working remotely or in the office you need to know the pulse of your business at any given moment.
What's more, work-expectations of the new generation requires more engagement and development keeping them motivated and wanting to stay.
And to compound matters, rapidly evolving customer behaviour is forcing stronger customer feedback-policy in order to stay in business (survival of the fittest).
VirtlX assists companies of all sizes in achieving these objectives on a single platform!
Create unlimited engagement surveys and quizzes in the VirtlX AuthorZone then pop them out effortlessly using the VirtlX Communicator via WhatsApp, SMS (you can even link your Twilio account) and emails to your target audience.
Cloud-based software with:
Browser accessibility
Interactive user guide
Optional training
No software installation or IT setup required
Access the latest version of our all-in-one management platform anytime, anywhere, and from any device through your web browser
Our interactive user guide and training resources make it easy to get started