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Increase your company's

Google Review

engagement efficiently, and regularly, with little to no manual effort.

Increase your company's Google Review engagement efficiently, and regularly, with little to no manual effort.

VirtlX now introduces VirtlX for Google Reviews

Using VirtlX, you may trigger invitations to your clients, inviting them to review your company directly to your Google Reviews profile.

You may then, through your VirtlX profile, manage and respond to these reviews.

Furthermore, you may link certain professional service automation (PSA) & customer relationship management (CRM) tools to VirtlX and the whole process will be done automatically once tickets are closed in your PSA / CRM.

Integrated Platforms

Effortless Compatibility with Leading Solutions

OnePage
CRM
Microsoft 365
Teams
Office
Outlook
Google
Support Call Initiation

A client contacts your support desk which is using a PSA /CRM tool.

Ticket Creation

A ticket is created in the PSA / CRM tool based on the support call.

Ticket Closure

Once the job is completed, the consultant closes the ticket in the PSA / CRM tool.

Consultant Assignment & Job Execution

A consultant is dispatched to address the client's issue.

Client Feedback Request

The PSA / CRM tool, through its API, notifies VirtlX to send an email to the client, inviting them to review the recently completed job.

Client Review Submission

The client submits their review, which is presented on the support company's Google Reviews profile.

Review Report Presentation

VirtlX presents the collected review information in a report within the support company's VirtlX profile.

Review Collection

VirtlX collects the review information from Google Reviews via the Google API.

Response Creation

The support company may create a response to the client's review from within the VirtlX profile.

Response Presentation

The response is presented back on Google Reviews.

A Rison Software Product

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Contact Us
info@virtlx.com+44 (0)345 257 7001

Rison Software Ltd
4-6 Swaby’s Yard
Beverley
East Riding of Yorkshire
HU17 9BZ
Company Reg: 10549910

* 30 days free then monthly rolling unless opting for yearly discounted plan. Excludes VAT.
¹ Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems Inc., Bain & Company, and Fred Reichheld.

² VirtlX requests access to your Google user data solely for the purpose of linking your Google Reviews to your VirtlX profile.

VirtlX is a registered trademark and the property of Rison Software.

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