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Happy Customers,
Happy Employees,
Happy Company.

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Virtl.X People Science analyses your clients and employees feedback in real time. Transforming your data into meaningful and relevant company analytics. Using the information to significantly change your internal and external communications, giving you the knowledge to improve every aspect of your business.

Perceive

Customer experience surveys and feedback.

Collect customer experience data and organise analytics from every meaningful interaction. Offering insights into the companies performance and giving you the power to guide employees in the right direction.
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Reflect

Understand and empower your employees.

Measure employee satisfaction and evaluate data against your company’s core values. By determine key performance metrics, create an extraordinary workplace culture to improve and amplify your employees potential.
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Enrich

Train and retain using our online services.

You can target training towards both long and short-term development of employees. Self-author and upload a wide range of company related training material and discover areas of growth by conducting employee skills gap analyses.
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We've Developed Virtl.X For You

Make Important Decisions Faster

Make better and faster decisions related to customer and employee happiness.

Cloud Based Architecture

Our system is fully automated, analysing and reporting your data whenever you need it.

Make Successful Strategy

Our system allows you to measure key metrics in order to improve your company’s performance and growth.

Flexible Reporting and Parameters

Our adaptive software allows you to create fully customisable reports tailored to you.

Bruce van Rooyen

Dealer Principal
Audi Sandton

Customisable Reports
"Virtl.X allowed me to really gain a never-seen-before insight into my team and my customers. I learnt so much from using Virtl.X and, because of its ability to customise reports, I continue to discover more and more!"

Arjan MolenKamp

group head retail &
 business Banking
BancABC

Invaluable Insight
Virtl.X People Science gave me an invaluable insight into how our banking consultants were performing from a customer perspective allowing the bank to act decisively when a customer was not quite satisfied.

Hildegonda Dednam

Customer Services Manager
Integr8

Valuable Statistics
Virtl.X's Quick Rate Survey provides valuable statistics regarding the performance of our engineers. The Trend Analysis also gives us an overview on the clients experience over a period of time.

Ferial Leech

General Manager:
Human Capital
EIE Group

Always Ahead
Listen, Learn and Engage with Virtl.X, the EIE Group tracks and monitors internal customer satisfaction, specifically aimed at providing our customers with excellent service and products. Our focus is continuous improvement and effective customer solutions. Virtl.X helps us monitor these aspects of the business and to react accordingly, ensuring we are always ahead in the game.

Donald du Preez

Senior Software Developer
EIE Group

Systems Integration
The Virtl.X team were professional and understanding of our IT system integration requirements and were able to quickly deliver a solution accommodating all of our requests. It is a real pleasure working with the Virtl.X guys, thank you.

Mano Beeslaar

General Manager
URB Sellulêr

The Right Tool
Virtl.X gave us insight into our business to look around the corners and give our customer facing force the right tools to really make the difference for our customers.  It has become a part of our every day analysis.

Karen van Diggelen

GM: Marketing & Communications
EIE Group

User-friendly
Virtl.X helped us implement a user-friendly and effective customer survey programme that is vital in our business. Their professionalism and attention to client service made dealing with Virtl.X a pleasure

Neil Tomlin

CEO
Finnies Chartered
Certified Accountants

The Overall Picture
Virtl.X People Science helps us to gauge our service levels to our customers and the happiness of our employees. It enables us to have an overall picture of our company allowing us to immediately address any issues raised as well as assisting us in ensuring our employees are satisfied with their work environment, levels of training and general wellbeing.

Read Our case studies

Outperform The Market

Through our continued improvement framework and our modular, easy 3-step process – PERCEIVE, REFLECT, ENRICH – you can take the lead in your industry and consistently provide value to your customers and employees. Align your company's agenda and your customers objectives to provide outstanding satisfaction ratings.

discover your direction

Your Business In Your Hands

Nowadays better & faster decision making is required despite the overload of available data.

Ideally you would like to know how happy your customers are as well as how content & efficient your employees are. Understanding how to boost performance and productivity are vitally important.

Virtl.X People Science is a dynamic, real-time, cloud-based tool offering improvements to employee performance-management as well as incorporating online training offering courses that are ideal for soft skills training, such as leadership and management or presentation skills, as well as job-specific training such as product knowledge, company procedures, health and safety, etc., that benefit both the employees and the company in the long-term with a view to maximizing Customer Experience (CX) and staff retention by managing and engaging your workforce giving you a better understanding of your people and how they respond to the workings of your business.

Virtl.X brings ultimate transparency such that all the relevant information is directly at hand to guide business teams and to facilitate in making informed decisions.

Virtl.X combines internal & external information from various sources & formats giving direct insight in graphical presentations to key performance indicators.

Virtl.X provides an in depth understanding of the drivers of success.
WELCOME TO

VIRTL.X

Live
Real-time
Business intelligence & report generation tool
Insight to performance management
Cloud based
Cost-effective subscription model
Easy to configure and use
Incorporates 3 business services on 1 platform eliminating the need for expense outsourcing

Virtl.X Business Intelligence is a dynamic, real-time, cloud-based tool offering improvements to performance-management & incorporating online training with a view to maximizing Customer Experience (CX) and staff retention.

Virtl.X brings ultimate transparency such that all the relevant information is directly at hand to guide business teams and to facilitate in making informed decisions.

Virtl.X combines internal & external information from various sources & formats giving direct insight in graphical presentations to key performance indicators.

Virtl.X Business Intelligence is a symbiotic, unified platform linking customer perception, employee performance and online training allowing for a single point of access and reference to the pulse of your business

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More ready to use!

More Homepage Samples

The Startup Kit comes with 8 ready to use homepage variations. Of course you can rearrange them the way you'd like!

Would you like to get hold of us?

Email us

info@virtlx.com