How do your customers view you?


  • VIRTL.X facilitates customer experience surveys and feedback
  • incorporates Net Promoter Score (NPS)*
  • surveys optimised for mobile devices
  • dedicated QR code for print media
  • easily understood reporting
  • customise your touchpoints
  • send out surveys via the on-board, fully customisable, bulk e-mailer or SMS facilities
  • instant e-mail notifications when participants respond to touchpoints
  • easily links company website and e-mail signatures to the VIRTL.X platform
  • respondents only respond to touchpoints they wish to discuss
  • candid responses (simplified and focused surveys)
  • keeps results private and for company eyes’ only
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